Privacy Policy

Effective Date: 03/07/2025

1. Introduction

Welcome to CostRefund (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and mobile applications, including features that involve subscriptions.

By using our services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the website or app.

2. Information We Collect

We collect the following types of data:

Information You Provide: Name, email address, phone number, and any details submitted when signing up, contacting support, or subscribing.
Transaction Data: Purchases, subscriptions, Costco refund claims, and in-app transaction history.
Technical Data: IP address, browser type, operating system, and device information.
Usage Data: Interactions within the app or website, feature usage, and visit duration.

3. Subscriptions and In-App Purchases

CostRefund offers auto-renewable subscriptions through the Apple App Store and Google Play Store:

Monthly Plan: $1.99/month
Annual Plan: $19.99/year

Subscription Terms:

Payment is charged to your Apple ID or Google Play account at confirmation of purchase.
Subscriptions automatically renew unless canceled at least 24 hours before the end of the billing cycle.
You can manage or cancel your subscription anytime via your App Store or Google Play account settings.
We do not issue refunds for partial subscription periods.
We do not collect or store your credit/debit card details; all transactions are securely handled by Apple or Google.

4. How We Use Your Information

We use your data to:

Deliver and improve our refund tracking and subscription features
Process claims and send alerts or updates
Monitor performance, security, and user activity
Send promotional messages (if you opt in)
Comply with legal obligations

We do not sell or rent your data.

5. Data Sharing & Third-Party Services

Your data may be shared with:

Service Providers (e.g., hosting, analytics, support tools) under strict confidentiality agreements
Regulatory or Legal Entities if required by law
Business Transfers in case of acquisition or merger.

6. Cookies & Tracking

Our website and app may use cookies and tracking tools to:

Ensure functionality
Analyze usage patterns
Offer personalized experiences (with your consent)

You may disable cookies through your browser or app settings.

7. Data Security

We protect your personal data using:

Industry-standard encryption
Secure cloud infrastructure
Routine system and access audits

However, no system is 100% secure—please use strong passwords and log out when done.

8. Your Privacy Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

Access, update, or delete your data
Restrict processing
Opt out of marketing
File a complaint with a data authority

To make a request, email us at info@sfdify.com

9. Data Retention

We retain your information only as long as necessary to fulfill our services or meet legal requirements. When you cancel or delete your account, your data is securely removed unless retention is required by law.

10. Third-Party Links

Our website or app may contain links to third-party platforms. We are not responsible for their privacy practices and encourage you to review their policies separately.

11. Children's Privacy

CostRefund is not designed for children under the age of 13. We do not knowingly collect data from children. If we learn we’ve collected information from a minor, we will delete it immediately.

12. Policy Updates

This Privacy Policy may be updated occasionally.

Significant updates will be announced via email or within the app.
Continued use of the service after changes means you accept the updated policy.

13. Contact Us

For privacy-related inquiries:

📧 Email: info@sfdify.com
🌐 Website: www.costrefund.com